Note about Orders:

First, I would like to address our customer service team and express the importance of preventing them from resigning due to the constant Grinch emails. Our customer service team diligently works through emails on a daily basis, striving to provide timely responses. It is important to note that due to the current workload, we kindly ask our customers to allow at least 2 days for a response to their emails.
When emailing customer service, it is important to remember to be kind, as this is greatly appreciated. We understand that dealing with customer service issues can be frustrating, but it is always better to approach the situation with kindness.

Some of the items from the Fan Favorites Collection & Gifts Galore are currently experiencing delays due to seasonal shipping issues. As a result, these items are expected to arrive next week. Our team has been working diligently to process many orders and dispatch them as quickly as possible. If any orders are not shipped by the 12th, they will receive upgraded shipping. 
We sincerely appreciate your patience and understanding during this time. Your order is our top priority, and we are putting in every effort to ensure it reaches you soon.

Local shipping carriers are currently experiencing delays, so your order may not be scanned by the carrier until it reaches your town or city. Additionally, there might be a delay in scanning at the hubs. During this holiday season, it's advisable to allow extra time for your package to reach its destination. 

We recommend signing up for email or text alerts to receive up-to-date shipping status information. If your package shows as delivered but is not on your doorstep, please consider allowing an extra day in case it was misplaced or scanned too early. If the package is still not found, reaching out to the carrier for assistance in locating it is the next step. It's important to note that our customer service team is unable to provide any additional information about your tracking status.

List of Items Arriving Week of Dec 9th
Festive Dogs 2 piece pj set
Festive Dogs zippy romper
Pumpkin Spice 2 piece pj set
Pumpkin Spice zippy romper
Pumpkin Spice Peplum set
Cheer Meister zippy romper
Cheer Meister hooded romper
Cheer Meister one piece dress

This list is most the minky blankets:
(also arriving next week to ship out)

Books & Bouquet Sweatshirts & Minky Blanket
Diggin for Dinos Minky Blanket
Ice Princess sweatshirt, kids sweatshirt & minky blanket

Little Princess minky blanket

Magic Mutts Minky Blanket
Pink Drink Minky Blanket
Pridelands Minky Blanket

Spider Space Twin Sheets & Minky Blanket
Spot On Minky Blanket
To Infinity Twin Sheets, pillow cases & minky blanket

Gifts Galore Collection is currently in route and
we expect them to arrive late next week for shipping.
Midnight Garden
On Tour
Planes
Polar Skies
Pretty Peonies
Smash Brothers
Arendelle
Lost Princess
Maui & Friends
Toy Soldier
Woodland Bear